Live Tracking & Delivery Updates
Live tracking that answers "where's my delivery?" before anyone asks
Every vehicle on a map, every stop with its status and a live ETA. Customers get proactive updates by email, SMS or WhatsApp with a tracking link, so your office spends less time on the phone and more time planning.
- Live map of every route
- Email, SMS and WhatsApp alerts
- Instant proof of delivery
Live control map
Vehicles, planned versus actual progress, completed and failed drops and late-running alerts on one screen.
Recalculated ETAs
ETAs update as the driver works through the route, not just when the route was planned.
Customer tracking links
A branded tracking page shows the customer their delivery status and ETA without logging in.
Multi-channel alerts
"On its way", "you're next" and "delivered" messages by email, SMS or WhatsApp, with retries if a provider fails.
Features
What you get with Fleetnyx Live Tracking & Delivery Updates
Live control map
Vehicles, planned versus actual progress, completed and failed drops and late-running alerts on one screen.
Recalculated ETAs
ETAs update as the driver works through the route, not just when the route was planned.
Customer tracking links
A branded tracking page shows the customer their delivery status and ETA without logging in.
Multi-channel alerts
"On its way", "you're next" and "delivered" messages by email, SMS or WhatsApp, with retries if a provider fails.
Proof of delivery on demand
Signatures, photos and delivered quantities are available the moment the driver completes the stop.
Exceptions first
Late-running routes, failed drops and short deliveries surface at the top so the office can act quickly.
Frequently asked questions
How often does the map update?
Driver positions are sent every 30 seconds while a route is in progress.
Can I turn off customer notifications?
Yes. Notifications can be configured per customer and per channel.
Do I need telematics hardware?
No. Live tracking uses the driver app's GPS, so there's no hardware to fit.
Works with
Smarter Routes. Better Deliveries.
See Fleetnyx planned around your vehicles, your customers and your drivers. Book a 30-minute demo.